About Our

Privacy Policy

Updated May 14, 2024

 

 

A ÁGUIA PARTICIPAÇÕES is a Consulting and Education company specialized in Tax Immunity and customs tax benefits. Águia Participações has the collaboration of professionals graduated in foreign trade, specialized in various areas, such as: logistics, economics, financial administration, banking, Marketing, controller, tax, legal and customs advisory.

 

We understand that you care about your privacy, and we at Águia Participações take this very seriously, which is why we have updated our Privacy Policy.

 

 

This Privacy Notice describes the policies and practices of Águia Participações in relation to the collection and use of your data, and presents your rights in relation to your privacy.

 

We recognize that ensuring the protection of your personal data is an ongoing responsibility, and therefore we will periodically update this Privacy Policy as we adopt new practices in the treatment and protection of personal data.

 

OBJETIVO DESTA POLÍTICA

This Privacy Policy informs you (data subject) who visit the website aguiaparticipacoes.com.br, or who provide data, regardless of their nature, the privacy practices of Águia Participações and indicates the choices you can make within the scope the collection and use of data relating to you.

 

By consenting to this Policy, you are aware that Águia Participações will be the Controller in cases in which Águia Participações is responsible for decisions regarding the Processing of your Personal Data, and you declare and agree that we can process your Personal Data in accordance with the terms established here, as well as being aware that this Policy may be modified, at any time, with any updates published on this page.

 

As new services or products emerge, and with the advent of new technologies, we may adapt our Privacy Policy. Whenever this happens, we will publish the new version, which will indicate at the beginning the date on which the revision took place.

 

The date this Policy was last updated is indicated at the beginning and reflects the effective date of this Policy. 

 

DEFINITIONS

For the purposes of this Policy, the following definitions and descriptions should be considered for better understanding.

LGPD: General Personal Data Protection Law (Law No. 13,709, of August 14, 2018);

Holder: natural person to whom the personal data that is the subject of Processing refers;

Personal Data: information related to an identified or identifiable natural person;

Sensitive Personal Data: personal data on racial or ethnic origin, religious conviction, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person;

Processing: is any operation carried out with Personal Data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification , communication, transfer, diffusion or extraction;

Controller: natural or legal person, governed by public or private law, who is responsible for decisions regarding the Processing of Personal Data;

Legal Basis: these are the legal hypotheses provided for in the LGPD that authorize Águia Participações to process Personal Data.

THIRD PARTY APPLICATIONS

This Privacy Policy does not apply to third-party applications, products, services, websites or social media resources that may be accessed through links we provide for your convenience and information. Accessing these links will take you out of the Águia Participações virtual environment and may result in the collection or sharing of information about you by third parties.

 

 

Águia Participações does not control, endorse or give any guarantees regarding Third Party Applications or regarding their privacy practices, which may be different from those of Águia Participações. In this sense, we recommend that you carefully read the privacy policies and terms of use of any Third-Party Application with which you interact before allowing the collection and use of your Personal Data. 

 

SOCIAL MEDIA

On the Águia Participações website you have the option of clicking on the social media icons such as Youtube, LinkedIn and Instagram that appear on our website.

 

 

When you click on these icons, we may have access to the Personal Data that you have made public and accessible through your profiles on the social networks in question. We do not create or use any database separate from these social networks and we do not use any means to process data related to your private life.

 

Águia Participações does not assume any responsibility for access to these social networks, we recommend that you check the terms of acceptance of their privacy policies and the terms and conditions of use for the Processing of Personal Data carried out by them. 

 

CCOOKIES PERSONAL DATA COLLECTED AUTOMATICALLY

When you visit our Website and Customer Area, we collect some information automatically through “Cookies” technology. Cookies allow us, for example, to adapt our Website to meet your interests. We only use Essential Cookies on our page for the proper functioning of our website.

 

Essential Cookies

Essential cookies are necessary for the Website to function, allowing you to browse it and use its services and features. Without these absolutely necessary cookies, the Site will not function as well as we would like, and we may not be able to provide the Site or certain services or features associated with it.

 

SHARING OF PERSONAL DATA

To help protect your privacy and the personal data you transmit through the use of this Site, we maintain physical, technical and administrative safeguards. We continually update and test our security technology. We restrict access to your personal data to employees or third parties who need to know that information to provide benefits or services to you.

 

 

Additionally, we train our employees on the importance of confidentiality and maintaining your privacy and the security of your information.

 

We are committed to taking appropriate disciplinary action to enforce our employees' responsibilities regarding your privacy.

 

We may only share your Personal Data with authorized service providers with whom we work (for example: law firms, banks, document storage, technology and IT; etc.), whom we may use for the purpose of providing our services. In these cases, we will ensure that your Personal Data is processed only for legitimate, specific, explicit and informed purposes, without the possibility of further Processing in a manner incompatible with the informed purpose.

 

Our service providers are obliged to adequately safeguard any Personal Data they receive from Águia Participações and are prohibited from using Personal Data for any purpose other than the execution of the services under their responsibility in accordance with instructions provided by Águia Participações.

 

We do not share Personal Data with third parties unless You have previously agreed to this or there is permission or obligation based on law.

 

In addition, we may also share your Personal Data when we have an obligation to:

(I) Comply with a law, regulation or court order;

(II) respond to requests for information made by regulatory bodies, police authorities and other public authorities, including in cases relating to national security;

(III) enforce and/or protect property or rights of Águia Participações, including to investigate fraud and help prevent security threats, including information, or other criminal or malicious activities; or protect the legitimate interests of third parties, including the personal safety of Águia Participações employees. 

EXERCISE YOUR RIGHTS

Águia Participações respects the rights you have as a Personal Data Holder and, as determined by applicable legislation, enables their exercise. Therefore, you have the right to request from Águia Participações information about the processing of Personal Data that concerns you and, if necessary, how to access the Personal Data that you provided to us or that we maintain about you.

 

 

Águia Participações is committed to ensuring that the Processing of Personal Data is in accordance with legislation and respects the rights and interests of Personal Data holders.

 

If you notice that Águia Participações has incomplete, inaccurate or outdated Personal Data, you as the data subject have the right to request that they be corrected.


Likewise, if it is found that Águia Participações processes unnecessary or excessive personal data, you have the right to request the Anonymization, Blocking or Deletion of irregular data.

 

As a data subject, you have the right to object to Processing carried out based on one of the hypotheses of waiver of consent, in case of non-compliance with the provisions of the LGPD. Likewise, you have the right to request information about public and private entities with which Águia Participações has shared your Personal Data. 

 

If you want your Personal Data to be shared with another service or product provider, you will have the right to request its portability from us in accordance with the regulations of the National Data Protection Authority (ANPD), observing commercial and industrial secrets . The exercise of the rights set out above must be done via email contato@aguiaparticipacoes.com.br, and your request will be analyzed by those responsible for privacy and protection of Personal Data at Águia Participações.

  

In some cases, your request may be denied based on a legitimate basis, such as when compliance with what was requested could lead to the exposure of Personal Data that concerns another Personal Data Holder, in cases where Águia Participações is legally prevented from disclosing such. In all cases of denial by Águia Participações, the appropriate justification will be presented to you. 

CHILDREN AND ADOLESCENT DATA

Considering the importance of protecting children and adolescents, Águia Participações does not knowingly request, collect, process, store or share personal data from minor children and adolescents. If we discover that any type of unintentional handling of said data has occurred, we will quickly remove the personal data of that child or adolescent from our records.

 

INTERNATIONAL TRANSFERS

Personal Data and Sensitive Personal Data collected by Águia Participações will always be treated based on the LGPD. Águia Participações is headquartered in Brazil, but our subcontractors or partners may also be headquartered or may process data in countries other than Brazil. In this case, we guarantee that our affiliates and subcontractors will also be subject to the obligations of this Privacy Policy.

  

Therefore, by agreeing to this Privacy Policy, the User also agrees that Personal Data and Sensitive Personal Data may be subject to international transfers and declares to be aware of all guarantees applicable to processing abroad, in accordance with this Privacy Policy. 

 

The name and contact information of the Person in Charge are available below:

Águia Participações

 contato@aguiaparticipacoes.com.br

We are available for any questions, concerns or complaints regarding how we treat and care about Data Protection. 


Privacy Policy – ​​ÁGUIA PARTICIPAÇÕES

This privacy policy describes the ways in which we collect, store, use and protect your personal information.

 

You accept this policy and agree to the collection, storage and use when you sign up for or use our products, services or any other resource, technology or functionality that Águia Participações offers, through access to our website or by any other means (collectively “ Águia Participações Services”).

 

We may change this policy at any time by posting an updated version on our website. The revised version will come into effect as soon as it is made available on the website. Additionally, if the revised version includes a material change, we will notify you in advance.

The new terms will be announced via notice of the change on the “Policy Updates” page of our website.

Therefore, after this 30-day notice, you will be deemed to have agreed to all amendments made to this policy.

 

Important: Unsubscribe Policy (“Opt-out”)

The user of our services may stop receiving communications from our website at any time.

To do this, simply send an email to support@aguiaparticipacoes.com.br, indicating your desire to no longer receive communications.

The user can also click on the 'remove' or 'unsubscribe' link at the end of each email. 

How We Collect User Information and Data

When you visit the Águia Participações website or use our services, we collect your IP address and standard web access information. These include your browser type and the pages you accessed on our website.

 

 

If you sign up, we will collect the following types of information:

Contact information – your name, address, telephone number, email, Skype username and other similar information.

Financial information – the bank account and credit card numbers you provided when purchasing Águia Participações Services. Before allowing you to use the Águia Participações Services, we may require you to provide additional information. They should be requested for the purpose of verifying your identity, address or managing risk.

 

The information collected may include date of birth, national registration number, nationality and other identifying information.

We may also obtain information about you from third parties, such as credit bureaus and identity verification services.

 

When you are using the Águia Participações Services, we will collect information about your transactions and other activities on our website or when you use the Águia Participações Services. Additionally, we may collect information about your computer or other access device for fraud prevention purposes.

 

Finally, we may collect additional information provided by or about the user in other ways. This could be: such as contacts with our customer support team, the results of your responses to a survey, interactions with members of the corporate family of Águia Participações and other companies.


How We Use Cookies

When you access our website, we, including companies we hire to track how our website is used, may place small data files called “cookies” on your computer.

 

 

We send a “session cookie” to your computer when you log into your account or use the Águia Participações Services. This type of cookie helps us recognize you if you visit multiple pages on our site during the same session, so that we do not have to ask for your password on every page. Once you log out or close your browser, this cookie will expire and no longer have any effect.

 

We also use more permanent cookies for other purposes, such as displaying your email address on our login form so that you do not have to re-enter your email address each time you log into your account.

 

We encode our cookies so that only we can interpret the information stored in them. You are free to refuse our cookies if your browser permits, but doing so may interfere with your use of our website.

 

We and our service providers also use cookies to personalize our services, content and advertising, measure the effectiveness of promotions and promote trust and safety.

 

You may encounter third-party cookies when using the Águia Participações Services on certain websites that are not under our control (for example, if you view a web page created by a third party or use an application developed by a third party, a cookie may be placed by this page or application). 

 

Google Marketing and Remarketing

We use the Remarketing feature of Google Ads, Facebook Ads, Linkedin Ads, Instagram Ads, to serve ads on Google partner sites. This feature allows us to identify that you have visited our website so that Google can display our ad to you on different websites.

Several third-party vendors, including Google, purchase advertising space on sites across the Internet. We eventually contracted with Google to display our ads in these spaces.

To identify your visit to our website, both other third-party providers and Google use cookies, in a similar way to what is explained in the “How we use cookies” section. You can disable Google's use of cookies by visiting the Ads Preferences Manager. 


Marketing and Remarketing on Facebook and Instagram

Ads based on use of websites or apps outside of Facebook:

 

One of the ways ads reach you is when companies or organizations ask Facebook to show ads to people who have used their sites and apps outside of the aforementioned social network.

 

For example, when you visit the website of a company that uses cookies to record visitors, that company may ask Facebook to show its ad to that list of visitors, and you may see these ads both on and off Facebook.

 

This is a type of advertising based on interest and visits to applications and websites.

 

However, if you don't want Facebook or other participating companies to collect or use information based on your activity on non-Facebook sites, devices, or apps for the purpose of serving your ads, you can opt out of sharing this information through Digital Advertising Alliance in the US, the Digital Advertising Alliance of Canada in Canada or the European Digital Advertising Alliance in Europe.

You can also opt out of sharing this information through your mobile device settings.

You only need to opt out of sharing this information once. If you opt out of interest-based advertising on Facebook from your mobile phone or computer, that choice will apply everywhere you use Facebook.


How We Protect and Store Personal Information

Throughout this privacy policy, we use the term “personal information” to describe information that can be associated with a particular person and can be used to identify that person.

 

We will not consider personal information to be information that must remain anonymous so that it does not identify a specific user.

We store and process your personal information on our computers. In this way, we protect data under physical, electronic and procedural measures.

We use computer protections such as firewalls and data encryption, apply physical access controls to our buildings and files, and authorize access to personal information only to those employees who need it to fulfill their job responsibilities. 

How We Use the Personal Information We Collect

 

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and personalized experience. To do this, we use your personal information to:

 

  • Provide requested services and customer support;
  • Process transactions and send notices about your transactions
  • Resolve disputes, collect fees and resolve problems;
  • Prevent potentially prohibited or illegal activities and enforce our User Agreement;
  • Personalize, evaluate and improve our services, in addition to the content and layout of our website;
  • Send you targeted marketing materials, service update notices, and promotional offers based on your communication preferences;
  • Compare information for greater accuracy and verify it with third parties. 

 

Marketing

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

 

We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.

 

If you do not wish to receive marketing messages from us or participate in our ad personalization programs, simply indicate your preference by sending us an email or simply click on the unsubscribe link provided in all our emails. 

 

Service providers

 

We may share your personal information with: Members of the Águia Participações corporate family to provide joint content, products and services (such as registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our corporate or privacy policies, and to cooperate in decision-making regarding its products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you have requested these services. Contract service providers who partially collaborate with our commercial operations; (fraud prevention, collections activities, marketing, technology services). Our contracts provide that these service providers only use your information in connection with the services they perform for us, and not for their own benefit. Companies with which we intend to merge or acquire. (If a merger occurs, we will require the newly formed entity to follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive advance notice).

 

 

Law enforcement, government officials, or other third parties when:

  • We are required to do so by subpoena, court order or similar legal procedure,
  • We need to do this to comply with the law or credit card association rules
  • We are cooperating with an ongoing police investigation,
  • We believe in good faith that disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement.
  • Other third parties with your consent or guidance to do so.
  • Please note that these third parties may be in other countries where legislation regarding the processing of personal information is less strict than that in your country.

In cases where our company and a partner jointly promote our Services, we may disclose to the partner certain personal information such as the name, address and username of people who sign up for our Services.
In other words, as a result of joint promotion with the sole purpose of allowing us and the partner to evaluate the results of the promotion. In this case, personal information cannot be used by the partner for any other purpose

Águia Participações will not sell or rent any of your personal information to third parties in the normal course of business. Therefore, it only shares personal information with third parties as described in this privacy policy.

If you sign up to Águia Participações directly on a third-party website or through a third-party application, any information you enter on that website or application (and not directly on an Águia Participações website) will be shared with the owner of that website or application – and your information may be subject to their privacy policies.